PRIVACY POLICY

Personal data protection notice

Below is a description of how the website www.fullserviceurope.it manages the processing of users' personal data. This notice is provided pursuant to Art. 13 of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (General Data Protection Regulation, GDPR), repealing Directive 95/46/EC, as well as Italian Legislative Decree 196/2003 as amended, and it applies to all those who interact with the services accessible electronically starting from the address mentioned above, corresponding to the home page of the website www.fullserviceurope.it.

This notice is valid only for the web page www.fullserviceurope.it and not for any other sites that the user may visit via links that may appear on our site. The user acknowledges that when moving to another web page via the website www.fullserviceurope.it, the processing of Personal Data is governed by that page's own data controller.

I. Data Controller

The data controller is:
Full Service Europe S.r.l. (Tax code / VAT no. 08690231009), owner of the website www.fullserviceurope.it, with registered office at Via Ildebrando Vivanti 34, 00144 Rome, Italy.
The data controller can be contacted through the following channels:
Email: fse@fullserviceurope.it
Phone: 06/52274867
Certified email (PEC): fullserviceurope@pec.it

Any reports or complaints may be addressed to the Italian Data Protection Authority (Garante per la protezione dei dati personali, www.garanteprivacy.it) at the following contacts:
Piazza Venezia n. 11 - 00187 Rome, Italy
Switchboard: (+39) 06.696771
Email: protocollo@gpdp.it
Certified email (PEC), for PEC communications only: protocollo@pec.gpdp.it

II. General information on data processing

1. Scope and purposes of personal data processing

We process our users' personal data only to the extent necessary to provide a functional website as well as our content and services. Processing of our users' personal data takes place only with their consent.

Personal data provided by users who make use of the services offered by Full Service Europe S.r.l. (e.g. by browsing the site, filling in forms for various requests) is used solely for the purpose of carrying out the requested service or performance.

Access to some services via the website www.fullserviceurope.it may require the optional and voluntary entry of certain identifying data necessary to provide the service.

2. Legal basis for processing personal data

The legal basis for the processing is the informed consent of the data subject pursuant to Art. 6(1)(a) GDPR.

Where further processing of personal data is necessary for the performance of a contract to which the data subject is party, the legal basis for the processing will be Art. 6(1)(b) and, where applicable, (c) GDPR. This also applies where processing is necessary to carry out pre-contractual steps. To the extent that processing of personal data is necessary to comply with a legal obligation to which our company is subject, Art. 6(1)(c) GDPR is the legal basis for the processing.

3. Methods and security of processing

Personal data is processed using IT tools suitable to guarantee the security and confidentiality of the data, and in any case in compliance with the appropriate security measures required by Art. 32 GDPR, and for the time strictly necessary to achieve the purposes for which it was collected, always providing for an annual review of the data retained in order to delete data deemed obsolete, unless the law provides for archiving obligations.

Data processing normally takes place at the company's registered office, carried out by staff or external collaborators duly appointed as data processors. The complete list of data processors and of the persons authorised to process personal data may be requested at the email address monica.zaccaro@fullserviceurope.it

Specific security measures are observed to prevent data loss, unlawful or improper use, and unauthorised access.

4. Data retention and deletion

Data is retained for the time necessary for the purposes arising from the requested services, plus a further period of 12 months. Where the information requested is the subject of an online transaction, such data may be retained for accounting and tax reporting purposes for a period of ten years, or as required by applicable tax and fiscal regulations.

Except as specified for browsing data, the user is free to provide the data controller with the personal data requested in order to make use of services provided via the site. Failure to provide data relating to fields marked with an asterisk (mandatory) makes it impossible to make use of the service offered.

Any CVs or job applications received by email or through the forms on the site will be retained for a maximum of six months from receipt and will subsequently be deleted from all company archives or databases. No data will be retained beyond that period.

III. Use of cookies

This site uses only and exclusively technical navigation cookies. No profiling activity or other form of data collection is carried out. No other types of cookies are used.

IV. Rights of the data subject

The rights of the data subject (the individual to whom the personal data relates) are as follows:

  1. the right to obtain information on what data is processed by the controller (right to information);
  2. the right to request and obtain, in an intelligible form, the data held by the controller (right of access);
  3. the right to obtain updating or rectification of the data provided;
  4. the right to obtain erasure of the data held by the controller;
  5. the right to object, in whole or in part, to the processing;
  6. the right to withdraw consent at any time;
  7. the right to object to automated processing and not to be subject to decisions based solely on automated processing, including profiling;
  8. the right to request and obtain anonymisation of the data;
  9. the right to request and obtain the blocking or restriction of data processed in violation of the law and of data no longer necessary in relation to the purposes for which it was collected;
  10. the right to data portability.

The data subject may withdraw consent to receiving promotional and commercial communications by sending a request to the email address monica.zaccaro@fullserviceurope.it or by clicking the unsubscribe link included in every promotional and commercial email received.

V. Updates and changes

This notice may be amended following legislative changes or action by the competent Data Protection Authority. Users are therefore invited to check it periodically. No specific notification of changes will be sent unless required by applicable regulations.